All Systems Operational

Uptime over the past 90 days. View historical uptime.
Thread RT API Operational
90 days ago
99.99 % uptime
Today
Thread Inbox, Messenger, & Admin Operational
90 days ago
99.94 % uptime
Today
Thread Message Processing Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Service Operational
90 days ago
99.93 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
99.93 % uptime
Today
AI Products Operational
90 days ago
99.96 % uptime
Today
Super Magic Operational
90 days ago
100.0 % uptime
Today
Triage Agent Operational
90 days ago
99.92 % uptime
Today
Assistive AI Operational
90 days ago
100.0 % uptime
Today
Reminder Agent Operational
90 days ago
99.92 % uptime
Today
Client Intelligence Operational
90 days ago
100.0 % uptime
Today
Voice AI Operational
90 days ago
100.0 % uptime
Today
Thread PSA Pods Operational
90 days ago
99.97 % uptime
Today
ConnectWise Pods Operational
90 days ago
100.0 % uptime
Today
AutoTask Pods Operational
90 days ago
100.0 % uptime
Today
HaloPSA Pods Operational
90 days ago
99.93 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
PSA API Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
Cloudflare Network Operational
Cloudflare Workers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2026

No incidents reported today.

Jul 17, 2026
Thread Message Processing Delay
Resolved - The incident has been resolved and we are back to real time.
Jul 17, 13:41 UTC
Monitoring - A fix has been deployed and we are monitoring the results.
Jul 17, 13:23 UTC
Identified - We have identified the issue and are working on deploying a fix.
Jul 17, 13:17 UTC
Investigating - We are currently investigating an issue causing delays in message delivery and processing. Affected users may experience slower-than-normal delivery of inbound and outbound messages.

Our team is actively working to identify the root cause and restore normal performance as quickly as possible. We will provide additional updates as more information becomes available.
Jul 17, 13:12 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
PSA Webhook delays
Resolved - This incident has been resolved.
Jul 6, 14:45 UTC
Investigating - We are currently experiencing delays in processing a subset of platform events. As a result, some updates may take longer than expected to be reflected in the system.

Our team has identified the issue and has implemented mitigation measures to reduce the backlog and restore normal processing. We are continuing to monitor progress closely.

We will provide another update as more information becomes available.
Jul 6, 13:39 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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