All Systems Operational

Uptime over the past 90 days. View historical uptime.
Thread RT API Operational
90 days ago
99.99 % uptime
Today
Thread Inbox, Messenger, & Admin Operational
90 days ago
99.99 % uptime
Today
Thread Message Processing Operational
90 days ago
99.99 % uptime
Today
Microsoft Teams Service Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
AI Products Operational
90 days ago
99.96 % uptime
Today
Super Magic Operational
90 days ago
100.0 % uptime
Today
Triage Agent Operational
90 days ago
99.92 % uptime
Today
Assistive AI Operational
90 days ago
100.0 % uptime
Today
Reminder Agent Operational
90 days ago
99.92 % uptime
Today
Client Intelligence Operational
90 days ago
100.0 % uptime
Today
Voice AI Operational
90 days ago
100.0 % uptime
Today
Thread Analytics Operational
90 days ago
99.99 % uptime
Today
Thread PSA Pods Operational
90 days ago
100.0 % uptime
Today
ConnectWise Pods Operational
90 days ago
100.0 % uptime
Today
AutoTask Pods Operational
90 days ago
100.0 % uptime
Today
HaloPSA Pods Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
PSA API Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
Cloudflare Network Operational
Cloudflare Workers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

PSA Webhook processing is experiencing delays
Resolved - This incident has been resolved.
Aug 27, 01:48 UTC
Monitoring - Services are back online and operating normally. We are closely monitoring the situation to ensure everything remains stable.
Aug 27, 01:42 UTC
Update - We are continuing to investigate this issue.
Aug 27, 01:32 UTC
Investigating - We are currently investigating this issue.
Aug 27, 01:31 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Scheduled Maintenance Notice
Resolved - This incident has been resolved.
Aug 22, 13:13 UTC
Investigating - We will be performing a scheduled upgrade to our internal database on Saturday, August 22 at 08:00 AM UTC.
Expected downtime: up to 10 minutes. All services may be briefly affected.
Thanks for your patience!
Aug 20, 15:00 UTC

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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