All Systems Operational

Uptime over the past 90 days. View historical uptime.
Thread RT API Operational
90 days ago
99.91 % uptime
Today
Thread Inbox, Messenger, & Admin Operational
90 days ago
99.93 % uptime
Today
Thread Message Processing Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Service Operational
90 days ago
99.93 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
99.93 % uptime
Today
Magic AI Operational
90 days ago
100.0 % uptime
Today
Assistive AI Operational
90 days ago
100.0 % uptime
Today
Magic Agent Operational
90 days ago
100.0 % uptime
Today
Reminder Agent Operational
90 days ago
100.0 % uptime
Today
Client Intelligence Operational
90 days ago
100.0 % uptime
Today
Thread PSA Pods Operational
90 days ago
99.97 % uptime
Today
ConnectWise Pods Operational
90 days ago
100.0 % uptime
Today
AutoTask Pods Operational
90 days ago
100.0 % uptime
Today
HaloPSA Pods Operational
90 days ago
99.93 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
PSA API Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
Cloudflare Network Operational
Cloudflare Workers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 23, 2026

No incidents reported today.

May 22, 2026
HaloPSA webhooks not being processed
Resolved - This incident has been resolved.
May 22, 22:19 UTC
Update - We are continuing to investigate this issue.
May 22, 20:55 UTC
Update - We are continuing to investigate this issue.
May 22, 20:28 UTC
Update - We are continuing to investigate this issue.
May 22, 20:28 UTC
Investigating - We identified an issue that is causing the HaloPSA webhooks to not be processed. We're investigating the issue at the moment and will provide an update as soon as possible.
May 22, 20:27 UTC
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Slack Service App and Companion app failing to send messages
Resolved - This incident has been resolved.
May 14, 15:40 UTC
Monitoring - Slack services appear to be coming back online. We are continuing to monitor the outage.
May 14, 15:00 UTC
Investigating - We are currently experiencing slowness with our Slack service and companion app. This is caused by an ongoing outage on Slack's infrastructure https://slack-status.com/. Our team is actively monitoring the situation. No action is required on your end.
May 14, 14:50 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

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