All Systems Operational
Uptime over the past 90 days. View historical uptime.
Thread RT API ? Operational
90 days ago
99.9 % uptime
Today
Thread Inbox, Messenger, & Admin API ? Operational
90 days ago
99.9 % uptime
Today
Thread Sync API ? Operational
90 days ago
99.98 % uptime
Today
Microsoft Teams Integration ? Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
ConnectWise API Operational
90 days ago
100.0 % uptime
Today
Posthog ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Inbox unable to load for some partners
Resolved - This incident has been resolved.
Jul 25, 16:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 15:24 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024
Inbox, Messenger and Admin API not responsive
Resolved - This incident has been resolved.
Jul 23, 01:02 UTC
Update - We are continuing to monitor for any further issues.
Jul 23, 00:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 23:43 UTC
Investigating - We are currently investigating this issue.
Jul 22, 23:24 UTC
Jul 22, 2024
Thread Inbox, Admin and Messenger not responding to API
Resolved - This incident has been resolved.
Jul 22, 20:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 19:42 UTC
Delay processing PSA webhooks
Resolved - This incident has been resolved.
Jul 22, 16:01 UTC
Monitoring - We identified a slow database query process while processing PSA webhooks and this caused a slowness in processing. Query is fixed and webhooks are being processed at a faster pace now. We expect some delays up to 30 minutes for some data coming from PSA to Thread.
Jul 22, 15:35 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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