Update - Issue with intermittent failures in message delivery from Teams app has been resolved.
Issue with intermittent failures in attachment deliver is still open and we are working with Microsoft Support on remediation.

Aug 22, 2025 - 13:04 UTC
Identified - We have Identified the problem and are working with Microsoft to work towards a resolution.
Aug 21, 2025 - 20:09 UTC
Thread RT API Operational
90 days ago
99.74 % uptime
Today
Thread Inbox, Messenger, & Admin Operational
90 days ago
99.74 % uptime
Today
Thread Message Processing Operational
90 days ago
99.82 % uptime
Today
Microsoft Teams Service Operational
90 days ago
99.84 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Magic AI Operational
90 days ago
99.99 % uptime
Today
Magic AI Operational
90 days ago
100.0 % uptime
Today
Magic Agent Operational
90 days ago
100.0 % uptime
Today
Reminder agent Operational
90 days ago
99.94 % uptime
Today
Third Party Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
ConnectWise API Operational
90 days ago
100.0 % uptime
Today
Posthog Operational
Microsoft Teams Integration Degraded Performance
Thread Pods Operational
90 days ago
100.0 % uptime
Today
ConnectWise Pods Operational
90 days ago
100.0 % uptime
Today
AutoTask Pods Operational
90 days ago
100.0 % uptime
Today
HaloPSA Pods Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 9, 2025

No incidents reported today.

Dec 8, 2025
Resolved - This incident has been resolved.
Dec 8, 18:15 UTC
Investigating - We are currently investigating this issue.
Dec 8, 17:27 UTC
Resolved - This incident has been resolved.
Dec 8, 16:48 UTC
Investigating - We are currently investigating this issue.
Dec 8, 16:15 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 16:23 UTC
Investigating - If you press the retry button, it will submit successfully. We have opened an issue with Microsoft on this to investigate the root cause.
Oct 17, 17:04 UTC
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Resolved - This incident has been resolved.
Nov 26, 20:48 UTC
Investigating - We are currently investigating this issue.
Nov 26, 20:43 UTC
Nov 25, 2025

No incidents reported.