All Systems Operational

Uptime over the past 90 days. View historical uptime.
Thread RT API Operational
90 days ago
99.99 % uptime
Today
Thread Inbox, Messenger, & Admin Operational
90 days ago
99.96 % uptime
Today
Thread Message Processing Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Service Operational
90 days ago
99.93 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
99.93 % uptime
Today
Magic AI Operational
90 days ago
100.0 % uptime
Today
Assistive AI Operational
90 days ago
100.0 % uptime
Today
Magic Agent Operational
90 days ago
100.0 % uptime
Today
Reminder Agent Operational
90 days ago
100.0 % uptime
Today
Client Intelligence Operational
90 days ago
100.0 % uptime
Today
Thread PSA Pods Operational
90 days ago
100.0 % uptime
Today
ConnectWise Pods Operational
90 days ago
100.0 % uptime
Today
AutoTask Pods Operational
90 days ago
100.0 % uptime
Today
HaloPSA Pods Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
PSA API Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Integration Operational
Cloudflare Network Operational
Cloudflare Workers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Teams Service App: Attachments are not arriving sporadically.
Resolved - This incident has been resolved.
Apr 30, 15:38 UTC
Update - .
Apr 27, 17:29 UTC
Update - Issue with intermittent failures in message delivery from Teams app has been resolved.
Issue with intermittent failures in attachment deliver is still open and we are working with Microsoft Support on remediation.
Aug 22, 13:04 UTC
Identified - We have Identified the problem and are working with Microsoft to work towards a resolution.
Aug 21, 20:09 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Slowness in Real time Processing of Tickets
Resolved - This incident has been resolved.
Apr 28, 16:22 UTC
Investigating - We are seeing a delay in processing of webhooks. This will result in tickets not arrving in inbox for up to 15 minutes.
Apr 28, 15:44 UTC
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