All Systems Operational
Uptime over the past 90 days. View historical uptime.
Thread RT API ? Operational
90 days ago
99.98 % uptime
Today
Thread Inbox, Messenger, & Admin API ? Operational
90 days ago
99.99 % uptime
Today
Thread Sync API ? Operational
90 days ago
99.99 % uptime
Today
Microsoft Teams Integration ? Operational
90 days ago
99.96 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Magic AI Operational
90 days ago
99.99 % uptime
Today
Magic AI Operational
90 days ago
100.0 % uptime
Today
Magic Agent ? Operational
90 days ago
99.98 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
ConnectWise API Operational
90 days ago
100.0 % uptime
Today
Posthog ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Degraded performance
Resolved - This incident has been resolved.
Nov 13, 02:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 21:07 UTC
Identified - Our engineering team performed an DB update that caused some operations to slow down. We identified the issue and applied a fix, but users might have seen slowness in ticket creation and other operations in Inbox, which should be fixed. We still expect some slowness in webhook processing for PSA to Thread updates.
Nov 12, 20:42 UTC
Nov 12, 2024
Database Migration Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 09:34 UTC
Update - Migration has been complete, we are monitoring performance
Nov 12, 09:33 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:15 UTC
In progress - We are initiating migration and will provide updates as soon as we make progress.
Nov 12, 09:10 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 12, 09:08 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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