Update - Issue with intermittent failures in message delivery from Teams app has been resolved.
Issue with intermittent failures in attachment deliver is still open and we are working with Microsoft Support on remediation.

Aug 22, 2025 - 13:04 UTC
Identified - We have Identified the problem and are working with Microsoft to work towards a resolution.
Aug 21, 2025 - 20:09 UTC
Thread RT API ? Operational
90 days ago
99.97 % uptime
Today
Thread Inbox, Messenger, & Admin ? Operational
90 days ago
99.95 % uptime
Today
Thread Message Processing ? Operational
90 days ago
99.99 % uptime
Today
Microsoft Teams Service ? Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Magic AI Operational
90 days ago
100.0 % uptime
Today
Magic AI Operational
90 days ago
100.0 % uptime
Today
Magic Agent ? Operational
90 days ago
100.0 % uptime
Today
Third Party Degraded Performance
90 days ago
100.0 % uptime
Today
Twilio Conversations Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Chargebee API Operational
SendGrid SMTP Operational
ConnectWise API Operational
90 days ago
100.0 % uptime
Today
Posthog ? Operational
Microsoft Teams Integration Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

Unresolved incident: Teams Service App: Attachments are not arriving sporadically..

Aug 21, 2025
Aug 20, 2025

No incidents reported.

Aug 19, 2025
Resolved - This incident has been resolved.
Aug 19, 15:50 UTC
Monitoring - A Fix have been implemented and we are monitoring.
Aug 19, 14:44 UTC
Investigating - We are aware of a recent spike in failure messages coming from Microsoft Teams.
Aug 19, 14:41 UTC