Thread Message Processing Delay

Incident Report for Thread

Resolved

The incident has been resolved and we are back to real time.
Posted Jul 17, 2026 - 13:41 UTC

Monitoring

A fix has been deployed and we are monitoring the results.
Posted Jul 17, 2026 - 13:23 UTC

Identified

We have identified the issue and are working on deploying a fix.
Posted Jul 17, 2026 - 13:17 UTC

Investigating

We are currently investigating an issue causing delays in message delivery and processing. Affected users may experience slower-than-normal delivery of inbound and outbound messages.

Our team is actively working to identify the root cause and restore normal performance as quickly as possible. We will provide additional updates as more information becomes available.
Posted Jul 17, 2026 - 13:12 UTC
This incident affected: Thread RT API, Thread Inbox, Messenger, & Admin, Thread Message Processing, Microsoft Teams Service, and Slack Apps/Integrations/APIs.
← Current Status Powered by Atlassian Statuspage