Threads not arriving in inbox/PSA Pods

Incident Report for Thread

Resolved

This incident has been resolved.

Posted Apr 17, 2025 - 22:21 UTC

Identified

We have an outage related to a service provider that we use. Tickets are still being made in your PSA but Threads will not load in inbox or Messenger Teams or Web
Impacted systems:
Inbox
Messenger web
Messenger teams

Posted Apr 17, 2025 - 20:14 UTC

Investigating

We are currently investigating this issue.

Posted Apr 17, 2025 - 20:07 UTC

This incident affected: Thread RT API and Thread Inbox, Messenger, & Admin.