Upstream AI Provider Degradation (Claude / Anthropic)

Incident Report for Thread

Resolved

This incident has been resolved.
Posted Jun 23, 2026 - 18:13 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 23, 2026 - 18:13 UTC

Monitoring

We’ve implemented a mitigation to reduce impact from the ongoing upstream Claude service disruption.

Affected Magic AI features have been temporarily migrated to OpenAI while Anthropic works to resolve the current issues.

We are continuing to monitor Anthropic’s recovery and will transition back once their services are fully stable.
Posted Jun 23, 2026 - 14:50 UTC

Identified

We are currently experiencing a service disruption due to an upstream provider issue affecting Anthropic’s Claude services.

Claude has recently reported elevated error rates and instability across multiple models and API endpoints, which may impact Thread features that rely on AI processing.

We will provide updates as soon as more information becomes available or once service stability improves.
Posted Jun 23, 2026 - 14:28 UTC
This incident affected: Magic AI (Assistive AI, Magic Agent, Reminder Agent, Client Intelligence).