Webhook Delivery Failure — Events Not Being Processed

Incident Report for Thread

Resolved

This incident has been resolved.
Posted Jun 18, 2025 - 17:08 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 18, 2025 - 17:08 UTC

Update

We expect normal operations to resume within approximately one hour. No data has been lost during the outage; however, the delay in real-time operations is due to the system processing the backlog.
Posted Jun 18, 2025 - 15:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2025 - 15:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 18, 2025 - 15:49 UTC

Investigating

We are currently investigating this issue.
Posted Jun 18, 2025 - 14:42 UTC
This incident affected: Thread RT API and Thread Inbox, Messenger, & Admin.
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