Delays to process webhooks from PSAs

Incident Report for Thread

Resolved

This incident has been resolved.

Posted Jan 30, 2024 - 02:25 UTC

Monitoring

The Engineering team is monitoring this issue which degraded the performance of Inbox and its chats. Customers faced a considerable delay in the usage of Inbox. The issue was already identified and solved.

Posted Jan 29, 2024 - 21:59 UTC

This incident affected: Thread RT API and Thread Inbox, Messenger, & Admin API.