ConnectWise NA API degraded performance

Incident Report for Thread

Resolved

Connectwise API hosted in Europe and North America are now fully operational

Posted May 20, 2024 - 10:11 UTC

Update

We have also identified a degraded performance affecting the ConnectWise API's European instance. We are in contact with ConnectWise support to gather more information and will provide updates as soon as they are available.

Thank you for your patience and understanding as we work through this issue.

Posted May 20, 2024 - 08:26 UTC

Identified

ConnectWise API hosted in North America is experiencing degraded performance. This can affect your experience using Thread. We are monitoring and evaluating options to ensure our applications are working properly.

Posted May 20, 2024 - 08:11 UTC

This incident affected: Third Party (ConnectWise API).